Day One

Opening General Session - Old Republic Sponsored Room -Economic & Real Estate Market Outlook 1:30pm -2:15pm EST

Economic & Real Estate Market Outlook

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Overview

NARs Chief Economist and Senior Vice President of Research gives an outlook on the real estate market
Agenda and Speakers

Lawrence Yun, Chief Economist and Senior Vice President of Research, National Association of REALTORS
Ken Trepeta, President & Executive Director, RESPRO®

Breakouts - First American Sponsored Room - Data Sharing, Privacy, Security and Access for Affiliated Businesses 3:00pm -3:45pm EST

Data Sharing, Privacy, Security and Access for Affiliated Businesses

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Overview

California and a number of other states have started to implement strict privacy laws that impact the way companies access, classify, manage, retain and share the information they obtain from their customers. No companies are more affected than settlement service providers - particularly those that in the regular course of business rely on their ability to gather, retain and share customer information. What must you do to comply with the new laws? How will these changes affect the work you do and how you do it? Listen to senior internal and external counsel deeply experienced in advising regulated and unregulated companies talk about how they are guiding clients through a changing landscape in the areas of privacy and data sharing and security.
Agenda and Speakers

Darren Abernethy, of Counsel, Greenberg Traurig LLP
Jeff Howeth, Former General Counsel, North American Title Group
Tracy Berger, Senior Vice President & Talent Development, First American Home Warranty

Breakouts - Ballard Spahr Sponsored Room - Social Media – Staying Compliant while Staying Connected 3:00pm - 3:45pm EST

Social Media – Staying Compliant while Staying Connected

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Overview

Social media remains a critical engagement channel, which will only continue to grow in importance. The dramatic increase in the use of mobile devices and the ubiquitous use of social media across all consumer groups presents significant opportunities for the real estate settlement service industry. This session will discuss the primary legal requirements and potential legal pitfalls in incorporating social media into your marketing strategies, including the impact of RESPA and the newly effective California Consumer Privacy Act. The session will also offer practical guidance on how companies can safely reach out through specific social media platforms, such as Facebook, Twitter, LinkedIn, and Instagram.
Agenda and Speakers

Rich Andreano, Esq., Partner, Ballard Spahr, LLP
Kim Phan,Esq., Partner, Ballard Spahr, LLP
Holly Spencer Bunting, Partner, Mayer Brown (Moderator)

Breakouts - HomeServices Sponsored Room - The Life of A Mortgage Loan - A Playbook 3:00pm - 3:45pm EST

The Life of A Mortgage Loan - A Playbook

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Overview

This presentation is presented in a highly visual and educational format. We will take the attendees through the entire life of a mortgage loan, from homeowners buying a home, through closing, post closing and what happens after the loan has closed and is sold on the secondary market. This is intended to educate all parties on the importance they play in the ENTIRE life of the mortgage. Discussions include secondary market explanation and understanding, GSE's, Title Insurance policies, recordings and some of the hurdles different parties have to overcome in order to continue pushing the loan through all parties towards completion.
Agenda and Speakers

Linda Aparo, National Director of Sales and Business Development,  require Real Estate Solutions
Brenda Clem, Chief Product Strategist, LoanLogics, Inc.
Lynette Hale-Lee, Vice President & Western Regional Sales Manager, Wintrust Mortgage (Moderator)

Breakouts - First American Sponsored Room- The Impact of Forbearance, RON, WFH and other COVID-19 driven measures on the Mortgage and Title Industries 4:15pm - 5:00pm EST

The Impact of Forbearance, RON, WFH and other COVID-19 driven measures on the Mortgage and Title Industries

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Overview

Brian and Loretta will address the immediate and long term impact of COVID-19 developments such as:  (1) forbearance and foreclosure relief programs on origination, loan sale and servicing operations, (2) regulatory loosening of work at home restrictions, (3) use of e-notes, remote notarization, electronic signing and other closing methods, (4) how recording office closures added more and different documents to the process and (4) other recent developments and how you should respond.
Agenda and Speakers

Brian Levy, Esq., Of Counsel, Katten Temple
Loretta Salzano, Esq., Partner, Franzen & Salzano
Rich Andreano, Esq., Partner, Ballard Spahr, LLP (Moderator)

Breakouts - Old Republic Sponsored Room - WOW Customer Service Please 4:15pm - 5:00pm EST

WOW Customer Service Please

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Overview

We’ve all been recipients of good and bad customer service and most of us are happy to share these experiences with others.  This program not only provides the presenter and the audience with this opportunity but takes it a step further by identifying ways they can learn from personal experiences and as a result, create ways to improve the experience for their customers. This deep dive into creating WOW customer service experiences also examines how personal and professional development directly correlate with the type of experience you are able to deliver to your customers.
Agenda and Speakers

Lisa DeWolf, President, Trident Land Transfer
Marc Hall, President, E-Closing
Jenny Isgett, SVP-Business Development Manager, Old Republic Title

Breakouts - Title Alliance Sponsored Room - Expose Your Strategy to Grow Your Business 4:15pm - 5:00pm EST

Expose Your Strategy to Grow Your Business

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Overview

These Title Alliance executives will explain why you should ignore what you've been told and openly share your strategies and expectations to grow business, increase revenue and attract the most ambitious and fearless people to your team.
Agenda and Speakers

Lindsay Smith, Chief Strategy Officer, Title Alliance, Ltd.
Jim Campbell, Chief Executive Officer, Title Alliance, Ltd.
Maria Deligiorgis, General Counsel & Compliance Office, Title Alliance, Ltd. (Moderator)

Networking Opportunities - MLinc Sponsored Musical Happy Hour 5:15pm - 6:15pm EST

MLinc Sponsored Musical Happy Hour

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Overview

MLinc Sponsored Musical Happy Hour
Agenda and Speakers

Mark Meyer (Moderator)

Networking Opportunities - A Fun Hour with RESPRO's own Ken Trepeta 5:15pm - 6:15pm EST

A Fun Hour with RESPRO's own Ken Trepeta

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Overview

Spend some quality time with RESPRO’s President and Executive Director like you would at the bar
Agenda and Speakers

Ken Trepeta, President & Executive Director, RESPRO®